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July 14, 2025

The Power of Strategic Partnerships: Lessons from Big Chicken and Shaq

In today's competitive business landscape, strategic partnerships can be the key to unlocking exponential growth and enhanced brand recognition. One of the most compelling examples of this is the partnership between Big Chicken and Shaquille O'Neal.…

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July 14, 2025

Standing Out in a Saturated Market: The Smalls Sliders Approach

In today's fiercely competitive restaurant landscape, carving out a unique identity is more crucial than ever. Brands must not only offer delicious food but also deliver exceptional experiences that resonate with customers. Smalls Sliders, a rising …

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July 14, 2025

Tech vs. Touch: Preserving Hospitality in a Digital Age

In today's rapidly evolving world, technology has permeated nearly every aspect of our lives, including the restaurant industry. While technology offers unprecedented opportunities for efficiency, personalization, and growth, it's crucial to remembe…

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July 14, 2025

The Power of Local: How Franchisees Personalize the Bad Ass Coffee Experience

In the ever-expanding world of coffee shops, it’s easy for brands to become homogenous, losing the personal touch that makes a truly memorable experience. In this blog post, we'll delve into the crucial role that local franchisees play in main…

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July 14, 2025

From CMO to CEO: How Marketing Leadership Shapes a Restaurant Brand

In this blog post, we delve into the fascinating journey of Chris Tomasso, from his impactful role as a Chief Marketing Officer to his current position as the CEO of First Watch. We'll explore how his marketing background has profoundly influenced h…

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July 14, 2025

Tech-Enabled Convenience: What Diners Really Want

Welcome back to the blog, Hospitality Hangout fans! In this post, we're diving deep into the ever-evolving world of restaurant technology, specifically exploring what diners truly desire when it comes to tech-enabled convenience. We'll be drawing in…

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July 14, 2025

Scaling Up Without Selling Out: How Tiki Taco Maintains Authenticity as it Grows

Welcome back to the blog, Hangout Huddle! In our latest podcast episode, we had the pleasure of speaking with Eric, the CEO of Tiki Taco, a beloved Kansas City restaurant known for its authentic flavors and community-first approach. As Tiki Taco pre…

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July 14, 2025

The Future of Restaurant Payments: Biometrics, Predictive Tech, and Seamless Experiences

Welcome to another deep dive into the ever-evolving world of hospitality technology! In this blog post, we're expanding on the insightful discussion from our latest Hospitality Hangout episode, Evolutionizing Restaurant Payments: Insights from Adyen…

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July 13, 2025

Solving the Impossible Triangle: Balancing Quality, Affordability, and Fair Wages in the Restaurant Industry

The restaurant industry is a dynamic and challenging space, constantly evolving to meet the changing demands of consumers. One of the most persistent challenges facing restaurant owners and operators is the "impossible triangle" – the delicate…

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July 13, 2025

Blending Tech with Tradition: A&W's Approach to Modern Hospitality

A&W, a brand synonymous with root beer floats and classic Americana, has managed to maintain its appeal across generations. But how has this nostalgic brand adapted to the rapidly changing landscape of modern hospitality? In this blog post, we'l…

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July 13, 2025

Tech Investment in Hospitality: How Union Square Hospitality Group Prioritizes Efficiency and Employee Satisfaction

In today’s fast-paced hospitality industry, technology isn't just a luxury; it's a necessity. Union Square Hospitality Group (USHG) understands this implicitly. By strategically investing in tech solutions, USHG not only enhances operational e…

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July 13, 2025

Adapting to Change: Navigating Trends in the Modern Restaurant Landscape

The restaurant industry is a dynamic and ever-evolving landscape, constantly shaped by changing consumer preferences, technological advancements, and economic shifts. Success in this environment requires more than just a great menu; it demands agili…

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July 13, 2025

Habit Burger's Rise to #1: A Story of Consistency and Innovation

Habit Burger's journey from a beloved regional chain to a nationally recognized brand is a testament to their unwavering commitment to quality and their forward-thinking approach to the quick-service restaurant industry. They've managed to strike a …

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July 12, 2025

From Bartender to Business Leader: Jason Himber's Unconventional Journey

From Bartender to Business Leader: Jason Himber's Unconventional Journey Welcome to an in-depth exploration of Jason Himber's extraordinary career trajectory, a story that underscores the power of unconventional paths and the importance of adaptabi…

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July 12, 2025

The Evolving Landscape of Food Traceability: FSMA 204 and Beyond

Welcome to a deep dive into the rapidly changing world of food traceability. In this blog post, we'll explore how the FDA's FSMA 204 regulation is reshaping the food industry and why businesses must prioritize traceability now more than ever. We'll …

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July 12, 2025

From Forklift to CEO: Paul's Journey in Revolutionizing Hospitality Purchasing

Welcome back to our blog, Hospitality Insights! In today's post, we're diving deeper into the fascinating journey of Paul Levos, the CEO of UFSO, a company dedicated to transforming supply chain management for independent hospitality operators. This…

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July 12, 2025

Unlocking the Power of Group Purchasing: How Foodbuy Levels the Playing Field for Independent Restaurants

In today's competitive restaurant industry, independent operators face a constant battle to maintain profitability while delivering exceptional experiences. One of the biggest challenges is managing costs, especially when it comes to food and suppli…

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July 12, 2025

Lighter, Healthier, and Tech-Savvy: How CMR Adapts to Evolving Consumer Tastes

In the ever-shifting landscape of the restaurant industry, standing still is akin to moving backward. Diners' preferences are in constant flux, driven by health consciousness, technological advancements, and evolving social trends. Staying ahead req…

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July 12, 2025

Food Service Feud: Hilarious Cultural Differences in Dining

Welcome to the blog companion for the Hospitality Hangout podcast! In this post, we're expanding on one of the most entertaining segments from our recent episode: How Big Mamma Went from a Scrapped Idea to 30 Restaurants with Co-founder Victor Lugge…

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July 12, 2025

The Rise of the CMO: Why Marketing Leaders are Becoming CEOs in the Hospitality Industry

Welcome back to the blog, hospitality enthusiasts! In today's post, we're diving deep into a fascinating trend reshaping the restaurant and hospitality sector: the ascendance of Chief Marketing Officers (CMOs) to the coveted role of Chief Executive …

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July 12, 2025

The Evolution of Dining: From Michelin Stars to Social Media

The restaurant industry has undergone a dramatic transformation in recent decades. Gone are the days when Michelin stars and white tablecloths reigned supreme. Today, dining is increasingly influenced by social media, casualization, and evolving con…

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July 12, 2025

From Dishwasher to Doughnut King: Chris Schultz's Unlikely Journey

In this blog post, we delve into the extraordinary career of Chris Schultz, a hospitality veteran whose journey began with humble beginnings and culminated in leading iconic brands like Starbucks, MOD Pizza, and now, the wonderfully quirky Voodoo Do…

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July 12, 2025

QSR vs. Fast Casual: El Pollo Loco's Hybrid Approach to Capturing the Modern Consumer

The quick-service restaurant (QSR) and fast casual segments have long been distinct categories in the foodservice industry. However, as consumer preferences evolve, the lines between these two models are blurring. El Pollo Loco, a brand known for it…

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July 12, 2025

Finding the Balance: How Much Tech is Too Much for Restaurants?

In today's rapidly evolving world, technology has infiltrated nearly every aspect of our lives, and the restaurant industry is no exception. From online ordering and delivery apps to sophisticated point-of-sale systems and automated kitchen equipmen…

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