Mark Politzer

Mark Politzer, CEO of Norms Restaurants and a prominent figure among hospitality insiders, shares his extraordinary journey in the food service industry on Hospitality Hangout. From starting as a dishwasher to leading a beloved Southern California diner, Mark talks about the hospitality strategies and leadership principles that sustain Norms’ 76-year legacy. Featuring insights on maintaining a multi-generational workforce and fostering long-term loyalty, this episode explores how industry trends...