Welcome to the Hospitality Hangout!

Videos

July 22, 2025

Insider Tips & Tacos: Key Hospitality Strategies from Taco John’s CEO

In this sizzling episode of Hospitality Hangout, we’re joined by Heather Neary, President & CEO of Taco John’s International, to explore bold ideas and hospitality strategies that define today’s fast-paced food industry. Heather shares exclusive insider tips on navigating emerging trends, scaling legacy brands, and innovating in the hospitality business.…

View more
July 17, 2025

The Future of Restaurant Tech? Chowly CEO Talks Super Apps & Industry Disruption

Broadcasting live from the 2025 NRA Show floor, Hospitality Hangout kicks off with hosts Michael Schatzberg and Jimmy Frischling breaking down what’s hot (and what’s not) in the restaurant industry today. Then, they sit down with Sterling Douglass, founder and CEO of Chowly, for a candid and forward-thinking conversation on…

View more
July 15, 2025

Hospitality, But Make It Toasted: Frank Paci on Fast-Casual & the Future

In this episode of Hospitality Hangout, we delve deep into hospitality strategies with Frank Paci, CEO of Newk’s Eatery, a leader in the fast-casual food industry. Join us as Frank shares his wealth of knowledge on how Newk’s thrives in an increasingly competitive landscape, his investment strategies, and how emerging…

View more
July 10, 2025

From Flip-Flops to Five Stars: Lucia Penrod’s Expert Strategies for Restaurant Transformation

In this Hospitality Hustler episode of Hospitality Hangout, we go from backroom to boardroom with Lucia Penrod, Co-Founder, Owner, and CEO of the iconic Nikki Beach. Lucia shares her journey scaling a single South Beach location into a global lifestyle and hospitality brand. Discover hospitality insights, expert strategies, and behind-the-scenes…

View more
July 9, 2025

Fries, Frosties & Food Service Fame: Inside Freddy’s with Erin Walters

In this mouthwatering episode, we dive deep into the world of hospitality as we sit down with Erin Walters, CMO of Freddy’s. Discover the latest hospitality trends and investment strategies that are reshaping the food service industry. Erin shares insider tips from her experiences with one of the food industry’s…

View more
July 8, 2025

Slice, Slice Baby: Hospitality Trends from Grimaldi’s Marketing Maven

In this episode of Hospitality Hangout, we’re tossing dough and dropping knowledge with Pam Brock-Nedwetzky, Director of Marketing at the legendary Grimaldi’s Pizzeria. Discover how Pam keeps this iconic brand at the forefront of the food industry by leveraging hospitality strategies and understanding emerging hospitality trends. She shares insider tips…

View more
July 2, 2025

Wade Allen Discusses Hospitality Strategies and Emerging Trends

In this episode of Hospitality Hangout, we sit down with Wade Allen, a leading voice in hospitality strategies and digital innovation, to explore what real restaurant transformation looks like in today's fast-evolving landscape. Wade shares powerful insights on hospitality trends and the role of tech in enhancing dining experiences that…

View more
July 1, 2025

Rolling With It: How Pokeworks Is Reinventing the Bowl Game

Join us for a deep dive into the world of hospitality as we chat with Ha Ly, Head of Marketing at Pokeworks, a leading player in the fast-evolving food industry. Discover the hospitality strategies and insider insights that make Pokeworks stand out in the restaurant scene. From operational excellence to…

View more
June 25, 2025

From Hot Chicken to Hot Chains: Mike LaRue on Franchising, Fun Dining & Hospitality Wins

This week on Hospitality Hangout, we’re turning up the heat with Mike LaRue, Franchisee and VP of Franchise Development at Angry Chickz — one of the fastest-growing brands in the hospitality industry focused on fun dining. In this episode, we discuss essential hospitality strategies including restaurant transformation and building a…

View more
June 25, 2025

From Hot Chicken to Hot Chains: Mike LaRue on Franchising, Fun Dining & Hospitality Wins

This week on Hospitality Hangout, we’re turning up the heat with Mike LaRue, Franchisee and VP of Franchise Development at Angry Chickz — one of the fastest-growing brands in the hospitality industry focused on fun dining. In this episode, we discuss essential hospitality strategies including restaurant transformation and building a…

View more
June 24, 2025

Tech Meets Taste: Kevin Bentley on Hospitality Transformation at Jollibee Group

In this episode of Hospitality Hangout, join us as we uncover how technology is transforming hospitality with Kevin Bentley, Head of Technology at the Jollibee Group. Discover vital hospitality strategies that redefine the guest experience while driving success across noteworthy brands like Jollibee, Smashburger, and The Coffee Bean & Tea…

View more
June 19, 2025

Grill. Grind. Greatness. The Derrick Hayes Hustler Story

In this Hospitality Hustlers episode, sponsored by Toast, we’re serving up a story of grit, growth, and cheesesteaks that changed a life. Meet Derrick Hayes, CEO and founder of Big Dave’s Cheesesteaks, who went from the street grind to the executive grind — using flavor and focus as his fuel.…

View more
June 18, 2025

Breaking Bread & Bold Ideas: Marc Torres on Cheba Hut, Hospitality Trends, and the Future of Fun ...

In this episode of the Hospitality Hangout, recorded live at RLC’s Influencer Alley, we sit down with Marc Torres, CEO of Cheba Hut Toasted Subs, one of the most unique and emerging brands shaking up the restaurant industry. From hospitality insights to funny food stories, Marc brings the heat with…

View more
June 17, 2025

Guac, Grit, and Guest Experience: The bartaco Playbook

Live from RLC’s Influencer Alley, this episode of the Hospitality Hangout features Anthony Valletta, CEO and President of bartaco, the elevated street food concept redefining fun dining and guest connection. Anthony shares sharp hospitality insights and bold strategies behind bartaco’s rise — from creating a seamless guest experience through a…

View more
June 12, 2025

Building Brands with Flavor & Foresight: A Conversation with Potbelly’s CEO

In this kickoff episode of Hospitality Hustlers—powered by Toast—we sit down with Bob Wright, the CEO of Potbelly, to dig into what it takes to transform a beloved sandwich chain into a tech-forward, trend-setting brand. Bob shares expert insights on the intersection of food service, emerging brands, and breakthrough technology,…

View more
June 10, 2025

Hospitality Hangout | Bold Moves & Better Bowls: Restaurant Transformation with WOWorks CEO Kelly...

Hosted by The Restaurant Guy and The Finance Guy, Hospitality Hangout delivers hospitality stories, loud ideas, and insider strategies from top hospitality insiders driving change. In this episode, we’re chopping it up with Kelly Roddy, CEO of WOWorks, the brand group behind better-for-you concepts like Saladworks, Frutta Bowls, and more.…

View more
June 10, 2025

Hospitality Hangout | The Smart Playbook for Digital Hospitality & Restaurant Growth

Hosted by The Restaurant Guy and The Finance Guy, Hospitality Hangout delivers hospitality stories, loud ideas, and insider strategies from the most influential hospitality insiders in the game. In this episode, we sit down with Alison Quinn, CEO of Dinova, to talk restaurant transformation, the power of connecting players in…

View more
June 3, 2025

Michael Beacham on CPK’s Bold Recipe for Restaurant Transformation

In this can't-miss episode of Hospitality Hangout, we sit down with Michael Beacham, President of California Pizza Kitchen, for an entertaining and insightful conversation packed with hospitality stories, expert insights, and insider knowledge. Beacham shares how CPK is embracing restaurant transformation, navigating today’s biggest hospitality trends, and staying ahead in…

View more
June 2, 2025

Free Subs for Danny DeVito? How Jersey Mike’s Landed a Legend and Built a Cult Following

What do you get when you mix a legendary sandwich shop, a Hollywood icon, and an $8 billion handshake? One hell of a Hospitality Hangout episode. Mike Manzo, COO of Jersey Mike’s, joins the show to dish on how the brand became a cult favorite—with over 3,000 locations, a relentless…

View more
June 2, 2025

Tech-Driven Hospitality: Amir Hudda on the Evolution of Food Service

What happens when cutting-edge tech meets old-school hospitality? In this episode, we sit down with Amir Hudda, CEO of Qu, to unpack the evolution of restaurant management in a rapidly changing world. From emerging brands to enterprise breakthroughs, Amir shares candid insights on the tech reshaping food service, the trends…

View more
April 16, 2025

From Docks to Disruption: Michael Ungaro on Restaurant Transformation, Trends & Hilarious Food Tales

In this episode of Hospitality Hangout, hosts Michael Schatzberg, "The Restaurant Guy," and Jimmy Frischling, "The Finance Guy," sit down with Michael Ungaro, CEO and third-generation owner of the iconic San Pedro Fish Market, featured in Amazon Prime’s hit show "Kings of Fi$h." Ungaro shares his remarkable journey transforming a…

View more
April 8, 2025

Hospitality Hangout | Inside Moe’s: Rewards, Branding & Big Hospitality Moves

🌯 Moe’s Rewards, brand power, and bold hospitality strategies—Mike Smith, Chief Brand Officer at Moe’s Southwest Grill, spills it all! In this episode of Hospitality Hangout, we dive into: 🔥 How Moe’s Rewards is driving guest loyalty 🔥 The power of restaurant branding in fast casual 🔥 Bold moves that…

View more
April 1, 2025

Hospitality Hangout | Behind the BIG Deal: This Is What Success in Hospitality Looks Like

Big Chicken Joins Craveworthy Brands – Here’s What No One Else Is Telling You! On this episode of Hospitality Hangout, we explore the latest hospitality trends, strategies, and brand experiences with industry leaders Gregg Majewski and Josh Halpern. They take us behind the scenes of Big Chicken’s exciting move to…

View more
April 1, 2025

Hospitality Hangout | Guest Experience as a Strategy with Mike Fiato of Eurest

Join Hospitality Hangout as Mike Fiato shares his powerful philosophy of hospitality, rooted in care, purpose, and emotional insight. Discover how a transformative trip to Disney shifted Mike's journey from restaurant owner to hospitality leader, sparking a passion for impactful guest experiences. Mike Fiato emphasizes empowering teams through meaningful training…

View more