Sterling Douglas joins Hospitality Hangout to break down the real AI shift happening inside independent restaurants. As the leader of Chowly, Sterling explains how operators are adopting AI faster than any previous wave of technology, from marketing automation to generative search and data-driven decision making.
This conversation covers how independent restaurant operators are gaining speed, how the tech stack is evolving into a single platform, and why AI is already being embedded into daily operations rather than treated as a future trend. If you run or support a restaurant, this is a clear look at what’s actually changing right now.
