Jo Lambert on Olo’s Big Bet to Give Restaurants Their Guests Back

Olo COO Jo Lambert joins Hospitality Hangout to talk about the future of online ordering, loyalty, guest data, and the Olo App.

This episode gets into second-party ordering, commission-free orders, Spendgo, AI, personalization, ghost kitchens, drone delivery, and how Olo is helping restaurants keep control of the guest relationship.