Would you rather talk to a person or AI when you call a pizza place?
Clayton Krueger, Chief Marketing Officer of Farrelli’s Pizza, joins Hospitality Hangout to discuss AI phone answering, restaurant technology, and what makes a better guest experience.
When employees are busy answering questions about opening hours, arriving guests can miss a personal welcome. The conversation explores whether voice AI can handle routine calls while staff focus on the people walking through the door. Clayton also discusses how handheld ordering can help food reach tables faster and give employees more time to interact with guests.
His test for restaurant technology is simple: does it make hospitality better?
Would you be comfortable placing your pizza order with AI?
#FarrellisPizza #RestaurantAI #HospitalityHangout
