Browse every Hospitality Hangout episode featuring conversations with restaurant executives, hospitality innovators, and emerging industry leaders.
72
May 20, 2025
Free Subs for Danny DeVito? How Jersey Mike’s Landed a Legend and Built a Cult Following
What do you get when you mix a legendary sandwich shop, a Hollywood icon, and an $8 billion handshake? One hell of a Hospitality Hangout episode. Mike Manzo, COO of Jersey Mike’s, joins the show to dish on how the brand became a cult favorite—with over 3,000 locations, a relentless focus on unit-level profitability, and yep, Danny DeVito as their secret weapon. From tamper-proof pickles to military-grade consistency, Mike breaks down what it really takes to scale without selling out. Plus, insid...
71
May 13, 2025
From NYC Slices to LA Burgers: Digital Hospitality & Food Industry Wins with CEO Lawrence Longo
In this episode of Hospitality Hangout, we sit down with food entrepreneur and CEO Lawrence Longo, visionary behind Prince Street Pizza, Off the Menu, and Irv’s Burgers. Lawrence shares entertaining and inspiring stories about growing a household name in New York pizza, transforming family legacy into a hospitality empire. Get actionable guidance on restaurant ownership, digital hospitality, and building powerful hospitality networks. Learn how Lawrence’s unique approach to leadership, entertai...
70
May 6, 2025
From Peaks to Power Plays: Joe Hummel on Leadership, Laughter & Restaurant Reinvention
In this can't-miss episode of Hospitality Hangout, we sit down with Joe Hummel, former CEO of Twin Peaks and current board member of Firebirds Wood Fired Grill, for an entertaining conversation packed with insights and humor. Joe dishes on his journey through the food industry, shares bold perspectives on leadership, and reveals how Twin Peaks has become a case study in restaurant transformation. Whether you're an industry insider, investor, or just love a good story, you'll enjoy our deep dive...
69
April 29, 2025
Shakin' Things Up: Margarita Magic & Marketing Moves with Chili’s CMO George F
In this unforgettable episode of Hospitality Hangout, we sit down with George Felix, the Chief Marketing Officer of Chili’s, to explore what it takes to lead one of the most iconic foodservice brands through restaurant transformation and into the future of hospitality success. Known for their craveable food, sizzling service, and of course, their world-famous margaritas, Chili’s has long been a trendsetter in the casual dining space. George shares the hospitality strategies that have fueled Chi...
68
April 22, 2025
Bold Ideas & Breakthroughs: David Meltzer on Investing in People, Purpose & Possibility
In this powerful episode of Hospitality Hangout, we sit down with David Meltzer — Chairman of the Napoleon Hill Institute, renowned business coach, investor, 3x best-selling author, and former CEO of Leigh Steinberg Sports & Entertainment (yes, the inspiration for Jerry Maguire). David isn’t just a titan in the boardroom — he’s a friend to the hospitality industry, a champion of breakthrough tech, and one of the most entertaining, insightful speakers in the business world today. We dig into ev...
67
April 15, 2025
From Docks to Disruption: Michael Ungaro on Restaurant Transformation, Trends & Hilarious Food Tales
In this episode of Hospitality Hangout, we dive deep with Michael Ungaro — CEO, visionary, and third-generation owner behind the iconic San Pedro Fish Market and star of the hit Amazon Prime series Kings of Fi$h. Michael shares his incredible journey of restaurant transformation, how to find lasting success in hospitality, and the secrets behind scaling a family-run institution into a national brand. From industry-shaping hospitality insights to laugh-out-loud funny food stories, this episode i...
66
April 8, 2025
How Moe’s is Winning the Hospitality Game: Trends, Transformation & Insider Strategies with Mike Smith
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by Mike Smith, Chief Brand Officer of Moe’s Southwest Grill, for a high-energy conversation packed with hospitality insights, real-world hospitality stories, and brand-driven restaurant transformation. Mike shares how Moe’s is leaning into emerging hospitality trends, executing bold hospitality strategies, and driving hospitality success in a competitive landscape...
65
April 1, 2025
Behind the BIG Deal: This Is What Success in Hospitality Looks Like
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by Gregg Majewski and Josh Halpern to explore Big Chicken’s exciting move to join Craveworthy Brands.
64
March 25, 2025
Guest Experience as a Strategy with Mike Fiato of Eurest
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by Mike Fiato, Senior Vice President of Guest Experience at Eurest, a division of Compass Group.
63
March 18, 2025
The Smartest Move in Restaurant Tech Is Simplicity and ScheduleFly Proves It
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by Will Brawley, co-founder of ScheduleFly, a restaurant scheduling software that’s more than just a tool—it’s a philosophy. For over 15 years, Will and his team have built a company that thrives not on aggressive scaling, but on delivering simplicity, service, and genuine care to independent restaurants.
62
March 11, 2025
Spicy Strategies: How El Pollo Loco Stays Hot in QSR
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by Liz Williams, CEO of El Pollo Loco.
61
March 4, 2025
Doughnuts, Hustle, and Hospitality: Chris Schultz on Scaling an Iconic Brand
In this episode of Hospitality Hangout, hosts Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” welcome Chris Schultz, CEO of Voodoo Doughnut, for a conversation packed with brand innovation, fan-driven marketing, and the art of scaling while staying true to your roots. From wild doughnut creations to expansion into Miami and LA, Chris shares what it takes to grow an iconic brand without losing its cult-like appeal.
60
Feb. 25, 2025
From Michelin Stars to Instagram Likes, The Restaurant World with Chef Laurent Tourondel
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by Chef Laurent Tourondel, an acclaimed chef and restaurateur known for his innovative approach to fine dining and casual cuisine.
59
Feb. 18, 2025
Ketchup, Crinkle-Cut Fries & 1500 Shake Shacks: Rob Lynch Spills It All
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” sit down with Rob Lynch CEO of Shake Shack.
Guest: Rob Lynch
58
Feb. 11, 2025
Bold Ideas, Breakout Brands, and Big Apple Moves Inside FB Society
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by Jack Gibbons, CEO of FB Society.
57
Feb. 4, 2025
How Big Mamma Went from a Scrapped Idea to 30 Restaurants with Co-founder Victor Lugger
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” sit down with Victor Lugger, co-founder of Big Mamma Group.
56
Jan. 28, 2025
Big Rock, Ocean Prime, and Butcher and Rose Make Big Moves in Fine Dining
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” sit down with David Miller, President and COO of Cameron Mitchell Restaurants.
55
Jan. 21, 2025
Driving Savings and Simplifying Operations
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” welcome Mike Barbary, Vice President of Foodbuy, to continue three-part Supply Chain Superstars Series sponsored by Foodbuy.com.
54
Jan. 21, 2025
Part 2: Future-Proofing Hospitality
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” continue the three-part Supply Chain Superstars Series sponsored by Foodbuy.com with Paul Levos, CEO of United Food Service (UFSO).
53
Jan. 21, 2025
Part 1: Cracking the Code of Supply Chain Success
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by Amer Akhtar, CEO of iTrade Network, to kick off their three-par Supply Chain Superstars Series sponsored by Foodbuy.com.
52
Jan. 14, 2025
Big Moves in Hotel F&B: Jason Himber’s Vision at Mina Group
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy”, are joined by Jason Himber, CEO of Mina Group.
51
Jan. 7, 2025
The #1 Burger in the Universe! Habit Burger Crushes the Burger Wars
In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” sit down with Shannon Hennessy, CEO of Habit Burger & Grill.
50
Dec. 31, 2024
REWIND: Being a World-Class Operator: The Secret to Success in the Restaurant Business
In this rewind episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” revisit their lively and insightful conversation with Greg Flynn, the founder, chairman, and CEO of the Flynn Group and Flynn Properties.
49
Dec. 24, 2024
REWIND: Union Square Hospitality’s Chip Wade | Expanding Daily Provisions & Breaking Barriers in Hospitality
In case you missed it, this Hospitality Hangout rewind episode features Chip Wade, CEO of Union Square Hospitality Group, as he joins Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy.” Chip shares his incredible journey from starting at Dunkin' Donuts to leading one of the most iconic hospitality groups, showcasing how the industry can serve as a ladder to success and embody the American dream.
Guest: Chip Wade