Welcome to the Hospitality Hangout!

Videos

March 7, 2025

Powerhouse Dynamics' Drew Holst on Embracing Tech Through A Digital Transformation

Drew brings the energy behind some of the most innovative tech solutions that keep our favorite restaurants running smoothly from FOH to BOH. He has a knack for staying ahead of the curve and has helped countless brands tap into the power of IoT to streamline operations, cut energy costs,…

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March 6, 2025

From Hard Rock to First Watch, Chris Tomasso’s Playbook for Building Brand Loyalty and Driving Gr...

Chris shares his experience in marketing leadership at Hard Rock Café and Cracker Barrel, which led to him spearheading one of the fastest-growing full-service restaurants in the U.S. His story is a testament to the value of innovative leadership, effective branding, and employee well-being in creating a unique work-life balance…

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March 6, 2025

Bad Ass Coffee CEO Tells the Brand's Badass Story

Scott Snyder has steered Bad Ass Coffee of Hawaii from a quiet brand into an industry force, blending authentic Hawaiian coffee culture with a modern approach to coffee. From his early career in healthcare and hardware to leading a coffee revolution, Scott’s journey is an inspiring story of reinvention and…

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March 6, 2025

Julie Wade on Loyalty Programs & The North Star of Successful Restaurant Marketing

With a passion for personalized hospitality and a strategic eye for marketing, Julie leads a brand that merges premium quality with accessibility. Her experiences, enriched by years in diverse industries, has shaped her belief that connecting with guests on a personal level creates lasting loyalty. At Taziki’s Mediterranean Café, it’s…

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March 6, 2025

Navigating the New Era of Restaurants: Connecting with Customers in a Shifting Landscape

With a heart for innovation and a mind for leadership, Maria leads a brand that values simplicity yet delivers big on flavor. Her journey, shaped by her time at Disney and other industry giants, has instilled in her the belief that even the smallest details matter. Smalls Sliders isn’t just…

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March 6, 2025

From Rock Stages to Juice Bars: How Jennifer Dodd Became CEO of Main Squeeze Juice Co.

Jennifer isn’t just shaking things up, she’s squeezing every drop of her expertise into a brand focused on health and wellness. She has learned that a solid brand, like a great smoothie, is all about authenticity - with a dash of rock star flair and a whole lot of heart,…

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March 6, 2025

REWIND: Lauren Bailey Dishes Out Wisdom For Aspiring Restaurateurs

As head of the Upward Projects Restaurant Group, Bailey steers five brands and 30 restaurants toward profit, success, and good experiences. In her conversation with Jimmy and Schatzy at CREATE, the trio discusses how Bailey got into the restaurant industry and some of the lessons learned as an emerging restauranteur.…

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March 6, 2025

Union Square Hospitality’s Chip Wade on Expanding Daily Provisions and Breaking Barriers in Hospi...

Chip Wade shares his inspiring journey from Dunkin' Donuts to becoming a CEO, highlighting the significant upward mobility within the hospitality industry and how it can represent the American dream. Chip brings a wealth of experience in the hospitality industry sharing insights into his journey and the dynamic nature of…

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March 6, 2025

Summer Rewind: MOOYAH's President Serves up the Best Tasting Cheeseburger

During the conversation, Willmarth discussed his background and passion for leadership and airplanes. Having served in the Navy as a pilot, he transitioned into business leadership and marketing, eventually finding his love for the restaurant industry. Willmarth had worked with renowned brands such as Frito-Lay, Chili's, and Pizza Hut before…

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March 6, 2025

Olo’s Founder Noah Glass: The Restaurant Tech Gold Medalist

Noah has been a driving force in revolutionizing the restaurant industry through technology. With a background in Political Science from Yale and early career experiences ranging from service stations to tech startups, Noah launched Olo to streamline digital ordering and delivery for restaurants. Under his leadership, Olo has become a…

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March 6, 2025

Summer Rewind! Beyond Cookies and Coffee: Nestlé Professional CEO Perry Miele On How Nestlé Is In...

Perry talks about recently receiving the prestigious IFMA Oberkfell Award and what it means to be recognized for his leadership and impact. He also reveals that he will soon retire after an impressive 30 years at Nestlé! Perry provides insights into Nestlé Professional’s innovative efforts to embrace technology and better…

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March 6, 2025

Empire State of Pasta: The Roman Pasta with NYC Roots

John’s first job as a dishwasher at Au Bon Pain nurtured his relationship within hospitality eventually leading him to Cornell University School of Hotel Administration. John furthered his career in the hospitality industry by opening up his first restaurant, Gin Lane, in Manhattan and then later founding the original Scarpetta…

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March 6, 2025

Inside Gregorys Coffee NYC: Passion and Grit.”

Gregory shares how he built his brand on the foundation of family values and entrepreneurial grit. Following his passion for coffee, he launched his first café in New York City in 2006 - with a focus on quality, innovation, and authentic customer experiences, Gregory's Coffee has grown into a beloved…

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March 6, 2025

REWIND OLYMPICS EDITION — Flipping Success: CEO Chronicles With GJ Hart | Season 10, Vol. 3

In the latest episode of "Hospitality Hangout", industry insiders are treated to an enlightening conversation as hosts Michael Schatzberg, fondly known as "The Restaurant Guy", and Jimmy Frischling, dubbed "The Finance Guy", sit down with G.J. Hart. Currently at the helm of Red Robin as President, CEO, and Director, Hart's…

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March 6, 2025

Listening and Innovating a Pepsi Promise – “Everything’s Better with Pepsi”

Scott’s journey into marketing began at PepsiCo, where he led many successful initiatives, and now brings twenty-one plus years of a strong, innovative, and consumer-focused approach to marketing and he plays a leading role in establishing key partnerships and developing effective marketing strategies, connecting the company's brands with the food…

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March 6, 2025

Ecolab's Game-Changing Innovations in Food Safety and Restaurant

Lisa attended Michigan State University, where she completed her undergraduate studies and later earned a Master’s degree in Food Safety. Her academic focus laid a solid foundation for her career in the industry. At Ecolab, she is known for her data-driven approach to improving food safety practices and has extensive…

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March 6, 2025

New Orleans Treats Meet Luxury Eats: The Sucré Story

In today's episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” are joined by James Vitrano, Chief Executive Officer of Sucré. They discuss James' background, from his early ambitions to getting into the restaurant industry and working for major chains like Ruby Tuesday's. They…

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March 6, 2025

Dining, Lodging, and Entertainment at The Bazaar

In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” sit down with second-time guest Sam Bakhshandehpour, CEO of José Andrés Group. Sam started his career as a financial analyst, working with major banks such as Deutsche Bank, JP Morgan, UBS, and Bear…

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March 6, 2025

Being a World-Class Operator: The Secret to Success in the Restaurant Business

Pull up a chair and grab a napkin as Greg serves a hearty helping of inspiration. Greg shares his pursuit in the hospitality industry, his insights on various market segments, and his experiences with different aspects of the business, including restaurant operations, real estate investments, and the expansion into fitness…

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March 6, 2025

Hattie B’s Recipe for Hot Success in Hospitality

In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by guests Nick Bishop Jr, co-founder of Hattie B’s Hot Chicken, and Todd Williams, co-president and CFO of Hattie B’s Hot Chicken. A partnership that took flight over a few rounds…

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March 6, 2025

The Hospitality Podcast with Josh Halpern, Founder & CEO of Big Chicken

In today’s episode of the Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy”, and Jimmy Frischling, “The Finance Guy”, are joined by 5-time returning guest Josh Halpern (https://www.linkedin.com/in/josh-halpern-168b29) , founder and CEO of Big Chicken (https://www.bigchicken.com/) and Beer Park. Josh narrates how he began his business and how the relationships he…

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March 6, 2025

Dishin’ Out Data & Serving Up the 2024 Tech Trends for Restauranteurs

In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by two returning guests, Christi Ravneberg, Senior Director of Media Intelligence and Custom Content for Informa Connect and Joe Donnelly, President of Media and Events at Informa Connect. Christi and Joe…

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March 6, 2025

Creative Packaging: Thinking Outside and Inside the Box

In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “The Finance Guy,” are joined by Zack Stein, co-founder and CEO of Supply Caddy. Zack shares his journey into hospitality, starting with his degree from Wayne Huizenga School of Business, followed by years in venture capital…

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March 6, 2025

Tech Power Players: Blockchain Technology, Web3 and Providing a Toolkit to Restaurant Owner-Opera...

In this episode of Hospitality Hangout, Michael Schatzberg, “The Restaurant Guy,” and Jimmy Frischling, “Finance Guy”, welcome a titan of the restaurant tech industry, Ben Leventhal. Ben a co-founder of Eater, the visionary, co-founder, and former CEO of Resy, and now the co-founder and CEO of Blackbird Labs. Throughout his…

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